I had the opportunity to live in Seoul, South Korea for about a year. I was able to experience all different kinds of people and food. I had the opportunity to live in a busy, urban area and only use public transportation. Grocery stores were different. Everything I experienced while I was there was different.
But I hope you noticed that the word I used to describe my experiences was ‘different,’ not ‘bad.’ Sometimes, things that are different make us feel uncomfortable. Because we are uncomfortable and experiencing something that varies from our version of normal, we place judgment on those differences and label them as bad or wrong. Things that are different aren’t bad or wrong, they’re new. They provide us an opportunity to see things from a new perspective.
Each and every day new families enter our child care facilities and see things that are very different from what they have at home. These families are experiencing a new culture: the culture of child care. One that is naturally very different from their home environments. And it’s good that it’s different! For some children and families, the culture of child care can feel very overwhelming. There are so many people. The food might be different. The place they sleep probably feels different. The way people communicate might feel different. It might even smell different.
Knowing that child care has a culture all of its own, how do we make families feel welcome? Do you shuffle kids and families through your doors, expecting them to know just what to do? Or do you take time out to say hello and be available to chat with them about some of the new things they are experiencing?
When I arrived in South Korea with 2 young children and way too much luggage, I was greeted by a very large gentleman who spoke no English. I’ll be honest. I was scared until he smiled at me, tapped my hand and pointed me in the right direction. His smile showed me that even though I couldn’t communicate with him verbally, that it was going to be okay. It showed me that all these very different things would likely be fun because I was surrounded by people who were friendly and willing to point me in the right direction.
I sure hope that you will take time to smile and point a new family in the right direction.